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LIFETIME WARRANTY2018-09-05T18:24:18+00:00

Price Match Guarantee

At Metro Carpet and Floors, we guarantee that our prices will beat any of our competitors! If that is not the case, we will match any competitors price, though our Price Match Guarantee. What give us the ability to beat all other prices, in the area, is our buying power. Our ability to purchase our inventory in mass, allows Metro Carpet and Floors to pass volume-purchase savings directly on to you. We are confident that our prices are the most competitive in the market. Further, we assure you that you will not find a lower price at any other floor covering retailer in the area. Just present us with an advertisement or written estimate, from our competition, for the same floor, and we will beat that price! Price Match Guarantee applies to first quality goods only.
Price Match Guarantee applies only to local retail store pricing and/or purchases. Online retailers and wholesalers are excluded. “Local retail store” is defined as a permanent building/structure containing outdoor signage with store name, street address, customer parking, and phone contact information listed in a public phone directory.

Metro Carpet and Floors guarantees the quality of workmanship to be professional and in keeping with industry standards. Should installation service be required attributable to the original installation of your flooring during the life of the manufacturer’s wear warranty (which varies) from the time your flooring was installed, present your sales receipt, and the store where you made your purchase will return and provide that service at no cost to you. This warranty is valid only for original owner-occupied residential installation by your store and will be invalidated if problem is due to improper maintenance or cleaning, abuse, excessive moisture, vandalism, or alteration.

The following additional conditions are not considered installation-related problems and are not covered beyond this limited-installation warranty:

Carpet: Seams may be visible. Visible seams normally required for installation.
Tile flooring: tile and grout cracking due to subfloor deflection or foundation settling.
Hardwood flooring: gapping between boards and moisture-related issues.
Laminate flooring: moisture-related issues.
Vinyl flooring: Seams may be visible. Visible seams normally required for installation.